Deepgram and AWS Expand Partnership with Amazon Connect Integration to Unlock Voice Data at Scale

Deepgram and Amazon Web Services have expanded their partnership by integrating Deepgram's advanced speech-to-text technology with Amazon Connect, a cloud-based contact center service solution. This integration offers enhanced speech recognition, real-time insights, automated call summarization, and workflow automation capabilities. The partnership aims to improve customer experiences, increase operational efficiency, enable data-driven decision making, and provide scalability and flexibility for businesses in various industries.