Deepgram Integrates with AudioCodes to Power Real-Time Voicebots and Analytics

Deepgram has integrated with AudioCodes to power real-time voicebots and analytics, enhancing customer experience and operational efficiency in digital contact centers. The integration leverages Deepgram's industry-leading speech-to-text (STT) services within the AudioCodes VoiceAI Connect platform, enabling users to benefit from improved speed, accuracy, and ROI. This collaboration allows for seamless integration of voice bots into contact centers while supporting deployment on-premises as well as public and private clouds.