How Mitratech cut new customer data onboarding from six weeks to three days with dbt
Blog post from dbt
Mitratech, a compliance software company expanded through numerous acquisitions, developed its DataShare platform to replace one-off customer data requests across diverse products, schemas, tenancy models, and sensitive data environments. Initially built for a single product using Snowflake reader accounts and secure shares, DataShare created upsell revenue but required substantial redesign for each additional product. The company rebuilt the platform with dbt serving as an orchestration layer, using macros and Snowflake stored procedures to provision schemas, secure views, shares, access filters, PII exclusions, encryption, and audit logs from configuration rather than custom code. By enabling non-developer CloudOps staff to onboard or remove customers through control tables and a single dbt command, Mitratech reduced operational effort per request by 97 percent, shortened delivery from several business days to roughly one day, and cut new-product onboarding from three to six weeks to one to three days. The team emphasizes designing for generalization, treating dbt macros as version-controlled infrastructure, and is exploring AI tools to accelerate further development.
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