Platform engineering is transforming from a focus on complex infrastructure management to a service provider mindset, prioritizing user satisfaction, efficiency, and delivering value. This shift is driven by the need for automation, cloud-like agility, and customer-centricity. Observability has emerged as a crucial aspect of platform engineering, enabling proactive issue detection and mitigation. Financial considerations are also playing a significant role, with platform teams expected to deliver more value with fewer resources. Sustainability is becoming increasingly important, with organizations aiming to reduce their carbon footprint and operate more sustainably. By embracing these shifts, platform engineering teams are transforming into service providers, creating an environment where developers can thrive and organizations can achieve their objectives more effectively.