Luke Bryant, a seasoned Support Engineer, has joined the Daytona team. He brings a rich tapestry of experiences from mastering CNC machinery to excelling in customer success roles. His journey showcases the seamless integration of hands-on technical skills and empathetic client support. Luke's approach is characterized by a deep understanding of both tangible and intangible aspects of technology, promising to elevate client engagement at Daytona. He has transitioned from physical engineering to healthcare and then into the tech world, working with Dropbox as a Support Engineer before joining Daytona. Luke's vision for customer support and success involves building trust with clients, guiding them through their journey, and turning minor interactions into major success stories. As Daytona grows, he envisions his role expanding beyond solving today's problems to anticipating tomorrow's challenges, driven by human elements grounded in understanding and empathy.