Aviva: Powering insurance with data, machine learning & AI

Aviva has transformed its data analytics capabilities by adopting Dataiku, which has centralized and modernized their infrastructure, significantly improving efficiency across various domains. Dataiku's integration has resulted in a 98% reduction in lead time for data project deployments and a 75% improvement in time-to-market from concept to execution. The platform has facilitated collaboration among data scientists, engineers, and IT teams, consolidating tools and reducing licensing and infrastructure costs. Aviva's usage of Dataiku extends to a range of applications, including process analytics, auditor efficiency, and customer feedback analysis, leading to substantial time savings and improved decision-making. The introduction of Aviva's algorithmic decision agent, ADA, showcases the potential of AI to enhance personalized marketing strategies. The sentiment analysis and categorization for customer feedback, powered by Dataiku's ML capabilities, has streamlined report generation and provided actionable insights, resulting in significant cost savings. Overall, Dataiku has empowered Aviva to work more collaboratively and effectively, supporting the growth of AI use cases within the organization.

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