Monitor MBTA service status and performance with Datadog

At Datadog, engineers developed an MTA Service Tracker dashboard to provide real-time insight into New York's subway system. Recently, a similar dashboard was created for the MBTA in Boston. The dashboard uses AWS Lambda function to pull real-time vehicle and station data from the MBTA's GTFS feed, which provides location information and expected arrival times at every station. The data is then visualized on a shareable screenboard showing the next scheduled trains for nearby stops and calculating average wait times and total number of vehicles across each line. Additionally, performance data about service-level indicators (SLIs) is provided by the MBTA, offering insight into severe service interruptions and recovery status. The Lambda function used to create this dashboard is publicly available on GitHub for others to use and customize based on their preferences.

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