Company
Date Published
Author
Mary Jac Heuman
Word count
635
Language
English
Hacker News points
None

Summary

With xMatters and its new integration with Datadog, teams can automate incident response and management by sending enriched notifications to streamline team communications. The integration allows users to include Datadog alerts in their xMatters workflows, triggering other services in the toolchain to ensure timely responses to issues across the environment. Automated on-call management simplifies incident resolution by defining different individuals and groups to receive notifications according to severity, while integrating Datadog into workflows provides rich information from across the stack to those who need it. The integration also enables users to manage their response from inside Datadog events, including viewing the current escalation path for a given xMatters group directly within an event. With flexible incident response and management tools, teams can address and resolve issues efficiently, making all the difference in the crucial first steps of responding to a crisis.