Company
Date Published
Author
Shah Ahmed, Brianne Bujnowski, Aaron Kaplan
Word count
1199
Language
English
Hacker News points
None

Summary

The Datadog Slack integration helps teams streamline their incident management by minimizing context-switching and simplifying collaboration. It enables seamless end-to-end documentation of every incident, which can offer enormous advantages when it comes to building resilience. With the `/datadog incident` command, anyone can declare an incident from any Slack channel with the Datadog integration, setting down key information, assigning roles, sending custom notifications, and creating a dedicated Slack channel for the incident. The integration also provides an action tray within each incident Slack channel created with Datadog, allowing responders to quickly update the incident status and description, add responders, page on-call team members, navigate to the incident timeline in the Datadog app, or start a Zoom meeting for channel members with a single click. Additionally, the integration helps document incidents in detail for postmortem analysis by mirroring all messages in incident channels to associated incident timelines in Datadog and providing an action tray within each incident Slack channel created with Datadog.