Datadog's webhooks integration allows teams to automatically send SMS messages via Twilio when an alert triggers in their application or environment, providing real-time communication and facilitating quick troubleshooting. To create a webhook that uses the Twilio SMS API to send a message, users navigate to the webhooks integration tile in the Datadog app, give the webhook a name, enter the Twilio SMS API URL, and define the payload which includes the number the message should be delivered to, the number it will come from, and the body of the message. The webhook can be triggered by various means such as Synthetic tests, event monitors, and other types of alerts, allowing teams to automatically interact with third-party and internal services as changes occur in their environment. To make the most of the webhooks integration, users can enrich their webhook's payload by using links and variables to create a message that can help reduce mean time to resolution (MTTR) by giving incident responders a head start on investigating issues.