Extend Datadog RUM and Product Analytics to Shopify and Salesforce

Datadog has introduced supported Real User Monitoring and Product Analytics integrations for Shopify and Salesforce, helping teams gain visibility into revenue-critical journeys despite limited control over those platforms’ frontend runtimes. For Shopify, teams can add the Datadog Browser SDK to storefront themes and use a custom pixel for checkout events, preserving a shopper’s session from browsing through purchase confirmation and enabling funnel analysis, segmentation, error tracking, and correlation with feature flags. For Salesforce Experience Cloud, Datadog provides a Lightning Web Security-compatible bundle that is uploaded as a static resource and loaded through Lightning Web Components, capturing navigation-based views, supported clicks and custom actions, frustration signals, and certain console or custom errors. These integrations use each platform’s supported extension mechanisms to help organizations monitor user behavior, identify friction and errors, and avoid maintaining custom monitoring workarounds as Shopify and Salesforce evolve.

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