Datadog integrates with ServiceNow to help manage IT service management processes in a single location, enabling automatic creation of ServiceNow tickets and incident resolution. The integration allows for bidirectional syncing between Datadog cases and ServiceNow tickets, streamlining incident response and reducing alert fatigue. By configuring the integration, users can automatically create ServiceNow tickets when alerts are triggered, resolve tickets faster with bidirectional syncing and event correlation, and streamline their incident response using Datadog Incident Management. The integration is available for a 14-day free trial, and users can learn more about it in the documentation and blog post.