The COVID-19 pandemic has led to a large spike in traffic, especially in Europe, and Daily's engineering team is working diligently to maintain support during this time. Despite ending support for their Free Basic Calls product as of June 2020, they aim to support new businesses with free tips on setting up a home office for success, including getting started with video calls, which can be done through either basic free calls or API calls. Daily offers several features that make video calls easier, such as no downloads required, unlimited custom meeting links, and dual screen sharing. To use their basic video calls, one needs a device with a microphone and camera, a stable internet connection, and a compatible browser. Additionally, the company shares tips on working from home over video, including maintaining a routine, establishing goals, taking breaks, communicating heads down time, and moving throughout the day.