The text discusses the prevalent issue of social engineering as a significant cybersecurity threat, highlighting its effectiveness in bypassing technical protections by manipulating human behavior. It outlines various forms of social engineering, such as phishing, vishing, and smishing, and provides a detailed example of a security breach involving a ransomware attack initiated through social engineering tactics. The article emphasizes the importance of implementing robust security measures, including multifactor authentication, comprehensive training for help desk staff, and utilizing advanced monitoring technologies to prevent and mitigate such attacks. Furthermore, it underscores the role of CrowdStrike in enhancing organizational defenses through technological solutions, red team exercises, and cybersecurity assessments.