The 2020 CrowdStrike Services Cyber Front Lines Report provides a comprehensive analysis of the global cyber landscape, highlighting the significant increase in financially motivated attacks, with 63% of cases involving ransomware or its precursors. The report emphasizes the need for correct configuration and management of cybersecurity tools, as 30% of incidents involved misconfigured antivirus solutions, which facilitated unauthorized access. It underscores the importance of continuous monitoring and response, noting that organizations using the CrowdStrike Falcon® Complete managed service reduced their response time significantly. Additionally, the report identifies key themes such as the impact of widespread remote work on cybersecurity, the evolution of ransomware tactics, the necessity of focused cloud defense due to increased digital transformation, and the ongoing threat posed by state-sponsored adversaries. The insights and recommendations aim to help organizations enhance their security measures to prevent future breaches effectively.