Vapi and Coval: Powering End-to-End Voice AI Reliability at Scale
Blog post from Coval
As voice AI transitions from pilot projects to essential production systems, Coval and Vapi have announced a partnership that integrates their technologies to enhance the development of scalable, reliable voice agents. This collaboration addresses the increasing challenges faced by companies deploying voice AI, such as meeting latency expectations, managing interruptions, and ensuring continuous quality assurance. Vapi offers a voice orchestration platform that enables the deployment of sophisticated, low-latency voice agents, while Coval provides evaluation, simulation, and testing infrastructure to maintain agent reliability. Their integrated solution allows for automated evaluations, monitoring of critical metrics, and early regression detection, supporting engineering teams, enterprises, and startups in maintaining production-grade reliability and embedding best practices from the outset. The partnership launches with a joint panel event and a special offer for new customers.
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