Social gaming and online sports betting industries face the challenge of maintaining high performance and user engagement while managing vast, unpredictable traffic volumes. A critical component for success in this competitive environment is a robust database system that ensures 100% uptime, real-time scalability, and personalized user experiences across various devices. Companies like Nexon and Jam City have chosen Couchbase for its high availability, distributed architecture, and ability to handle surges in demand without downtime, which is crucial for player satisfaction and retention. Couchbase's features, such as integrated mobile support, powerful querying, and real-time analytics, facilitate seamless updates and improved operational efficiency, enabling companies to offer consistent, omnichannel experiences. This has led organizations like Betfair to transition from traditional databases to Couchbase, optimizing performance and scalability to support millions of users and transactions.