In a comparison between observability platforms Coralogix and New Relic, several key differences stand out, particularly in terms of data management, pricing, and customer support. Both platforms support the ingestion of logs, metrics, and traces, but Coralogix offers unique features like Flow Alerts, which consolidate multiple data sources into a single alert and Loggregation, which clusters similar logs to streamline data analysis. Coralogix provides SIEM and CSPM solutions, enhancing security integration, whereas New Relic lacks these features. In terms of data archiving, Coralogix allows all users to archive data remotely and perform queries without additional costs, offering a more flexible and cost-effective solution compared to New Relic's tiered pricing model, which can become expensive and complex. Coralogix's pricing is straightforward, charging only for data ingestion, while New Relic's model includes per-user fees that hinder scalability. Additionally, Coralogix excels in customer support, offering rapid response times and comprehensive support to all users, contrasting with New Relic's longer response times and limited access for non-enterprise customers. Overall, while New Relic possesses notable features, Coralogix's inclusive pricing, advanced data management capabilities, and superior customer service position it as a more attractive option.