Flowcharts are visual diagrams that represent workflows or processes, used to clarify complex steps and provide a contained package of instructions. At Contentful, flowcharts are essential for explaining processes within teams and with customers, ensuring every step is included without confusion. Successful flowcharts demonstrate user experience, visualize relationships, include all necessary steps, speak to the audience, and employ tried-and-true design principles. By following these strategies, flowcharts can effectively communicate complex information in a clear and concise manner, making them an essential tool for explaining processes and improving workflows.