5 ecommerce trends to keep customers connected with your brand

Ecommerce has evolved into a vibrant, omnichannel experience that delights customers and builds brand loyalty. Retailers are pushing the bar higher by experimenting with emerging technologies like mobile devices, AR/VR, voice-controlled devices, and AI-enhanced chatbots. To stay competitive, retailers must deliver a consistent brand experience across channels and devices, using a unified content hub to ensure accuracy and consistency in their digital portfolio. Understanding customer and market trends is also crucial before experimenting with new trends and technologies.