The text discusses the advantages and challenges of implementing intelligent chatbots for business use, emphasizing their potential to enhance customer support by providing quick and accurate product information, which can lead to faster case resolutions and improved customer sentiment. However, concerns about data privacy and trust in generative AI pose significant barriers to widespread adoption, as companies fear sensitive data might be leaked. Cohere is developing an enterprise-grade chatbot called Coral, designed to be conversational, customized, grounded with verifiable data, and secure within a company's data perimeter. This chatbot aims to support knowledge workers by integrating with various data sources and adapting to specific business needs. The text includes endorsements from industry leaders who highlight the potential of Coral to improve decision-making and customer experiences by leveraging businesses' own data securely. Coral is currently in private access with selected customers, and Cohere invites interested parties to participate in the program.