Content Deep Dive
Cloudflare Support Portal gets an overhaul
Blog post from Cloudflare
Post Details
Company
Date Published
Author
Meghan Bevill, Allie Landy
Word Count
1,238
Language
English
Hacker News Points
2
Summary
Cloudflare has launched a new Customer Support Portal designed to provide quick and accurate responses to customers' support tickets. The portal offers features such as fast and secure ticket submission, an easier-to-use interface with relevant resources based on issue summary, and a machine learning-powered Support Bot for diagnostics and targeted help guides. Customers are encouraged to use the new portal, which is expected to resolve issues even faster than before.