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Cloudflare Support Portal gets an overhaul

Blog post from Cloudflare

Post Details
Company
Date Published
Author
Meghan Bevill, Allie Landy
Word Count
1,238
Language
English
Hacker News Points
2
Summary

Cloudflare has launched a new Customer Support Portal designed to provide quick and accurate responses to customers' support tickets. The portal offers features such as fast and secure ticket submission, an easier-to-use interface with relevant resources based on issue summary, and a machine learning-powered Support Bot for diagnostics and targeted help guides. Customers are encouraged to use the new portal, which is expected to resolve issues even faster than before.