Follow the thread: a new dashboard to investigate account abuse

Cloudflare has introduced a new Early Access fraud dashboard for Account Abuse Protection that shifts fraud detection from one-time identity verification toward continuous, stateful assessment of account behavior, reflecting the growing ability of AI-enabled attackers to imitate legitimate identities and evade point-in-time checks. The platform creates privacy-preserving, per-domain Hashed User IDs from customer-provided login or signup identifiers, then builds account histories using observed login and signup events alongside device, network, location, and credential-risk signals. Fraud teams can use the dashboard to examine activity across an entire account population, identify suspicious concentrations by IP address, ASN, country, device, or failure rate, and drill into individual accounts to investigate events, leaked credential matches, and behavioral changes during attacks such as credential stuffing. Analysts can filter for high-risk accounts, consult event details and Cloudflare Ray IDs, and, when warranted, use Hashed User IDs in WAF rules to challenge or block future requests. The release also introduces separate access roles for dashboard use and personally identifiable information, supporting least-privilege controls, while complementing Bot Management by helping organizations investigate both automated and human-driven abuse in account creation and login flows.

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