Tracy Thomas, Clearbit's first Director of Technical Program Management, has had a diverse career path that began with a PhD in physics and transitioned into roles in software engineering and project management. From academia to startups, Tracy has honed her skills in coordinating and communicating complex processes, which she now applies at Clearbit to streamline operations across the engineering, product, and design organization. Her journey to Clearbit was influenced by the company's seasoned leadership and its potential for growth, aligning with her passion for startups. Tracy's initiatives at Clearbit have included creating detailed launch plans, improving bug handling processes, and refining the implementation of the Shape Up methodology, all while contributing to the company's collaborative culture. Alongside her technical and managerial skills, Tracy is also a seasoned public speaker, having overcome her initial fear to present at conferences and inspire others. As Clearbit expands, Tracy's leadership is seen as instrumental in the company's ability to scale effectively.