Company
Date Published
Author
Natalie Fletcher
Word count
705
Language
English
Hacker News points
None

Summary

OpenTable, a leading restaurant booking platform, faced challenges in moderating the vast amount of user-generated content, including reviews and photos, uploaded by diners each month. With only one employee to manage this task, they could only review 300 images daily, which was insufficient given the increasing volume of content driven by social media. To address this, OpenTable implemented Clarifai's computer vision technology, which allowed them to filter explicit content and accurately categorize images into relevant categories, such as restaurant interiors or food items, thereby enhancing the user experience. By training a custom model with Clarifai, OpenTable significantly increased its operational efficiency, enabling them to review 5,000 photos daily and ensuring that all content aligns with the company's standards and objectives.