Company
Date Published
Author
Laureen Harris
Word count
754
Language
English
Hacker News points
None

Summary

During a recent security incident, CircleCI's Discuss community played a pivotal role in responding to the situation, as users and company employees came together to share knowledge, tools, and support. The community's collaborative efforts led to the creation of an incident FAQ, which relied heavily on the contributions of its members. Notable participants included CircleCI Champion Roger, who actively engaged with users, and Glen Mailer, a former employee who provided useful scripts. Additionally, user contributions like those from Hiroaki Ogasawara and GitHub user azu were instrumental in developing an official tool for discovering CircleCI secrets. The company's CTO, Rob Zuber, along with other staff members, actively participated in the forum, while Jeremy Meiss, Head of Developer Relations, ensured the team had the necessary resources. Despite the challenges posed by the security tasks, the community's response was overwhelmingly positive, demonstrating the strength and resilience of CircleCI's user base, which the company plans to leverage for future improvements.