New Relic vs Checkly: The Real Costs of Synthetics

New Relic's Synthetics monitoring is criticized for its per-user pricing, which limits access to observability data, leading to over-specialization and siloing of information among teams. This can result in a lack of understanding among non-experts about system behavior, making it harder to resolve incidents quickly. In contrast, Checkly offers clear, up-front pricing without per-seat licensing, allowing for broader sharing of synthetics data within organizations. This enables more effective collaboration and reduces the siloing of information, ultimately improving observability and user experiences.