Build Custom MCP Tools in Connect AI for Repeatable, Predictable Agentic Actions

Connect AI’s Q1 2026 release introduces Custom MCP Tools, allowing organizations to centrally define, deploy, govern, and audit reusable AI agent actions across departments and applications. Alongside its existing Universal Tools for relational data discovery and actions across more than 350 enterprise sources, the platform now offers Custom Tools for scoped, pre-optimized workflow operations and Source Tools for tightly controlled system-specific actions. These tools are designed to reduce token use, limit unintended data exposure, improve reliability, and support transactional safety by using validated inputs, defined logic, and structured outputs. An example shows an AI assistant creating a Zuora subscription directly from confirmed deal details, replacing manual system navigation and data entry. Tools can be configured with validation rules and SQL logic, shared through workspace-based permissions, and monitored through detailed logs that record users, tool calls, executed queries, and accessed data. Connect AI also plans to introduce Toolkits later in 2026, bundling selected Universal, Source, and Custom Tools into governed MCP endpoints for particular teams or workflows.

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