Revamping the Help Center

Bump.sh has decided to revamp its Help Center due to outdated information and the need for a more comprehensive resource covering their entire product and related topics such as API documentation. The process involved taking inventory of all features, creating an outline for the new Help Center structure, conducting regular synchronous review calls, choosing the right tool (Bridgetown), dividing work by section and page, and adjusting tone to cater to users with varying expertise levels. The team emphasized the importance of a living Help Center that evolves alongside their product.