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Improve Your API with User Feedback

Blog post from Bump

Post Details
Company
Date Published
Author
Phil Sturgeon
Word Count
1,054
Company Posts That Month
4
Language
English
Hacker News Points
-
Summary

Integrating user feedback into API documentation is crucial for enhancing user experience, and Bump.sh facilitates this by allowing feedback forms to be embedded directly through the x-feedbackLink extension in OpenAPI documentation. The process involves creating a feedback form using tools like Google Forms, Typeform, or Notion, and embedding the form link into the API documentation. Users can then provide feedback directly from the documentation, aiding in the continuous improvement of the API. Additionally, GitHub Issue Templates can be used as an alternative method for collecting feedback. This approach emphasizes the importance of keeping feedback forms concise and focusing on key questions to ensure higher response rates, while also encouraging regular review of feedback to promptly address user concerns.

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