BigID, a data intelligence platform, faced challenges with its API documentation process due to a surge in API demand and outdated systems that led to confusion and inefficiency. Developers had been manually sharing YAML files with technical writers, causing lost updates and redundant work, while the homegrown API documentation site lacked essential features. To address these issues, BigID transitioned to Bump.sh, which allowed for a streamlined docs-as-code approach where YAML files are managed in GitLab, reducing confusion and improving collaboration between engineering and writing teams. This change led to a significant increase in satisfaction among BigID's sales, support, product, and engineering teams, with notable improvements in documentation usability and efficiency. The automated changelog feature and enhanced user access management added to the platform's success, with internal feedback highlighting the improved experience and functionality. Bump.sh's integration and support have been pivotal, enabling BigID to replace old workarounds with scalable solutions, aligning with its rapid growth from a small startup to a company of over 500 employees.