At the recent PagerDuty Summit, discussions centered on the current state and future of DevOps, with a particular focus on the complexity driving innovation in the field. Speakers, including Christine Yen of Honeycomb.io and Armon Dadgar of HashiCorp, emphasized the need for a cognitive shift to create tools that help bridge the gap between development and operations, allowing teams to work more efficiently together. Despite the lack of truly new ideas, the intricate nature of modern development environments necessitates solutions that simplify processes and enhance collaboration. Yen highlighted the ongoing challenge of determining the optimal approach to DevOps, while Dadgar stressed the importance of making infrastructure and observability more accessible. The summit underscored a philosophical shift towards zero trust security architectures, as the traditional secure perimeter model becomes less effective in modern contexts.