The Bugcrowd platform is making changes to its "Won't Fix" outcome to be more neutral and accurate, shifting it to an "Informational" state. This change will occur gradually over a few weeks, with the old meaning still being used for backward compatibility. The shift aims to clarify the distinction between "won't fix" and "can't fix", as the latter implies physical capability and subtext of not wanting to do something. The new "informational" state is considered more neutral and widely accepted in the security industry, with clearer positioning as an accepted end-state for submissions. This change aims to improve clarity, accuracy, and happiness among researchers and customers, particularly in cases where the distinction between "won't fix" and "can't fix" is crucial.