Intercom has launched a public bug bounty program to improve the security of its customer messaging platform and protect customer data. The program aims to implement a secure development lifecycle and issue monetary rewards of up to $1,500 per identified vulnerability depending on impact and severity. Intercom believes that this program is essential in addressing the latest cybersecurity challenges and relies on customer trust to keep its customers' data secure. The company has expanded its private bug bounty program with Bugcrowd to tap into a bigger pool of security researchers and improve its ability to find and fix vulnerabilities.