IT Process Automation (ITPA) is a type of process automation that utilizes customized workflows to automate high-volume, repetitive software and IT tasks. ITPA aims to reduce errors, improve data integrity, and maximize efficiency in IT departments. It involves understanding the purpose and methods of ITPA and can be used for various use cases such as compliance, bug reporting and testing, network automation, service requests and ticketing, messaging and notifications, server automation, and asset tracking and management. While ITPA offers several benefits including reduced communication errors, improved transparency, increased compliance, and reduced human and technical errors, there are also limitations to consider such as the need for maintenance and the potential lack of human intuition in automated solutions. By following a structured approach to implementing ITPA, organizations can automate repetitive tasks, improve productivity, and increase efficiency. Bubble is a no-code platform that allows users to create custom IT process automation apps without coding, making it an effective tool for implementing ITPA.