Episode 9: From Cleaning Offices Himself to 600 Enterprise Clients With Clément Llehi

Clément Llehi, founder and CEO of Makko, a facility management company, built his business from the ground up by immersing himself in the industry, initially doing the cleaning himself to gain first-hand experience. Today, Makko employs 300 people and serves over 600 B2B clients, including major French companies, all without outside funding or a co-founder. Llehi's journey from a solo cleaner to running a large operation demonstrates his belief in understanding the work intimately before building a product, which he achieved by leveraging his consulting background to create a tech-forward platform that addresses client needs effectively. His company, which offers cleaning, maintenance, and hospitality services through a Bubble-built platform, emphasizes the importance of paying attention to small signals and iterating quickly in a capital-light environment. Llehi's approach underscores the value of speaking the client's language and structuring a business to adapt rapidly to market changes, which has been key to earning enterprise trust in a traditionally old-school industry.