Honoring #IconsOfQuality: Pricilla Bilavendran

BrowserStack highlights Pricilla Bilavendran as an Icon of Quality for her 15 years of QA expertise, leadership at Billennium, and contributions as a Postman Supernova, AWS Community Builder, WomenTech Network ambassador, mentor, speaker, and technical writer. Bilavendran describes quality engineering as understanding people, systems, and real-world technology behavior, and she is particularly interested in AI-assisted testing and Playwright. She argues that AI will not replace testers but can strengthen their ability to identify risks, challenge assumptions, and make quality decisions when combined with human curiosity, critical thinking, and appropriate governance. Her advice for new testers emphasizes learning how products and customers work, experimenting with tools, asking difficult questions, collaborating closely with developers, developing communication skills, and knowing when to say no. She maintains her expertise through hands-on experimentation, reading, writing, teaching, conferences, and community engagement, while valuing family time outside work.

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