Honoring #IconsOfQuality: Mark Hrynczak

BrowserStack profiles Mark Hrynczak, Canva’s Head of Quality and QA Director, whose more than 20 years of experience in QA, SRE, and cloud operations includes scaling Canva’s quality function as its engineering organization grew from 300 to 3,000 employees and previously leading large AWS migrations at Atlassian. He describes Canva’s challenge of maintaining quality while serving over 200 million monthly users and deploying changes multiple times daily, emphasizing embedded, distributed ownership of quality that enables feature teams to ship confidently. Hrynczak sees AI-first and agentic testing as a major opportunity to delegate repetitive verification work to LLM-based tools, improve testing speed, support exploratory testing, and automate bug reproduction and analysis, while acknowledging risks associated with AI-generated code. He advises new testers to understand system design, the root causes of defects, and organizational ownership patterns rather than focusing solely on finding bugs, and stresses that automation is essential to modern engineering excellence. He stays informed through industry discussions, his team, community events, and Canva’s AI Discovery Week, while outside work he enjoys cooking under practical constraints.

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