Benny enhances the experience of SNAP recipients by providing a streamlined cash-back platform that integrates with EBT accounts, allowing users to track balances and maximize rewards. Initially, Benny's engineering team faced challenges in maintaining a reliable browser automation system due to the absence of a unified platform for accessing EBT SNAP data. They relied on a complex patchwork of scripts, which hindered efficiency and required constant monitoring. The integration with Browserbase transformed their operations by offering a consolidated and scalable infrastructure, improving reliability and enabling Benny to focus on their core mission of delivering financial benefits. Browserbase's features, such as session replays and reusable session cookies, enhanced troubleshooting and reduced automation lag, leading to a 40% improvement in link success rates and a more efficient developer experience. This transition has allowed Benny to innovate and scale their offerings without diverting resources from their primary goal.