Vornado Realty Trust answers tenants 30% faster with Box Hubs and Box AI

Vornado Realty Trust, a leading Manhattan commercial real estate company, significantly improved tenant services and operational efficiency by utilizing Intelligent Content Management from Box, incorporating AI capabilities. By deploying Box AI and Box Hubs, Vornado reduced tenant inquiry response times by 30%, streamlined lease and project management, and enhanced security and collaboration across its properties. The integration of Box AI allows for automated responses to common tenant inquiries and assists in project management by automatically extracting action items from meeting transcripts. This strategic use of technology not only optimized internal workflows but also maintained strict access controls, ensuring secure document sharing with tenants and third parties. Looking forward, Vornado plans to deepen the integration of Box’s AI-driven workflow tools to automate document-heavy processes like invoicing and lease administration, setting a new standard for efficiency in the competitive NYC commercial real estate market.

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