Utah State University strengthens workflows with Box AI
Blog post from Box
Eric Hawley, CIO at Utah State University, emphasizes the transformative impact of Intelligent Content Management through the use of Box's AI-powered tools, which have significantly advanced since their initial adoption 15 years ago. Initially implemented to address the challenges of managing unstructured data, Box is now instrumental in enhancing workflows and ensuring data security, with AI tools that simplify tasks and improve efficiency by expediting processes and reducing human error. Hawley underscores the importance of trust in AI, advocating for transparency about the data AI systems are trained on to ensure reliable outputs. Security remains a priority, with intentional measures like Box Shield and Box Governance safeguarding data through proper classification and tagging. Additionally, tools like Box Forms and metadata extraction streamline operations by automating processes such as employment application handling, thus freeing human resources from manual data entry tasks and fostering more efficient workflows.
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