Samsung Semiconductor cuts vendor assessment time by 90% using Box AI Agents

Samsung Semiconductor has revolutionized its governance, risk, and compliance (GRC) operations by utilizing Box AI, significantly reducing vendor security assessments from several days to merely four hours and centralizing employee data management across 76 countries. This transformation has addressed inefficiencies in scattered employee records and manual content governance, allowing Samsung to automate compliance workflows and protect sensitive data at scale. By automating these processes, Samsung has enhanced compliance with privacy regulations, reduced storage costs, and greatly accelerated vendor risk assessments. Head of GRC, Evelyn Ngai, highlights the benefits of Box AI's metadata extraction and AI agents in streamlining the review of vendor documentation and improving the centralized management of employee data, ensuring compliance with regulations like CCPA. This success has prompted Samsung to expand the use of Box Automate to employee onboarding workflows, aiming to enhance scalability and efficiency. The finance department also plans to use Box AI for tax document analysis, further demonstrating Samsung's commitment to leveraging AI-powered automation to advance compliance operations while maintaining operational efficiency across the organization.

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