Sage Hospitality Group automates the work behind the welcome

Sage Hospitality Group, which operates more than 60 hotels and 60 restaurants in the United States, is using Box Forms and Box Doc Gen to reduce manual administrative work, beginning with its user access request process. Submitted forms now automatically generate and store access-request documents in designated Box folders, producing more than 500 documents each week while reducing filing, approval follow-up, and record-location issues. The company is also using Box for vendor contract collaboration, providing version control, permission-based sharing, and potential automation for standardized contract creation and signatures. Box’s AI-enabled workflow tools are positioned to analyze unstructured documents such as contracts, extract key information, summarize content, route approvals, and trigger subsequent actions. Sage plans to expand these workflows to other departments and explore Box Sign, Box Apps, Box AI, and Box Hubs for e-signatures, contract tracking, metadata extraction, and organized content portals.

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