Powering digital business with Box and ServiceNow

Box and ServiceNow have announced a new integration aimed at enhancing enterprise business processes by allowing users to incorporate Box activity and content into ServiceNow workflows, a feature highly requested by large enterprise customers. This integration, available later this year, will facilitate content-driven workflows where Box actions such as file uploads and metadata additions can be seamlessly triggered within ServiceNow, thereby streamlining operations and reducing manual tasks. It will also provide IT departments with better control and visibility over content flow, ensuring that the most current file versions are accessible and managed with Box's security, governance, and compliance features. Both companies are committed to driving digital transformation across industries, and this collaboration is seen as a significant step in improving content management and collaboration for their mutual customers. The integration will be discussed further at BoxWorks 2018 by Box Chief Product Officer Jeetu Patel and ServiceNow's Chief Product Officer CJ Desai.

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