Managing for impact: How we empower our team managers at Box

In 2023, Box has emphasized the critical role of people managers in shaping employee engagement and productivity, as evidenced by a Gallup survey indicating that managers account for 70% of the variance in engagement levels. To support and develop its managers, Box has implemented several initiatives, including the Accelerate program for new managers, ongoing educational and coaching opportunities, and leadership development programs for executives. These initiatives focus on enhancing managerial skills in line with Box's values, promoting a collaborative and respectful work environment, and offering resources such as peer coaching, wellness support, and access to extensive learning platforms. The company's efforts have led to improved manager effectiveness scores, higher rankings on the Great Places to Work lists, and positive feedback from employees and customers, underscoring the significant impact of investing in managerial development on overall business performance.

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