Leading with empathy in uncertain times
Blog post from Box
In the context of unprecedented stressors such as COVID-19, social injustices, and political polarization, Box emphasizes the need for leadership to support employees through sustainable work-from-home schedules, creating a sense of certainty, and fostering meaningful connections. Dr. David Rock from the NeuroLeadership Institute highlights the importance of reducing uncertainty's cognitive impact by providing clear timelines and allowing flexibility in work schedules. At Box, leaders are encouraged to engage in deep listening, unite teams, and act boldly, promoting inclusion and mitigating biases to enhance decision-making and employee retention. By adopting a human-centered approach to leadership, organizations can ensure the well-being and productivity of their teams, while also advancing business objectives.
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