Intern Spotlight: Meet Shakeah Mitchell, Enhanced Support Intern at Box

Box's internship program welcomes university students from around the world, empowering them to lead projects, ask questions, and find solutions. The program is highlighted through a Q&A with Shakeah Mitchell, a non-traditional senior at Augusta University studying cybersecurity, who chose to intern at Box due to its inclusive culture and commitment to diversity. As an Enhanced Support Intern, Shakeah focuses on improving customer service for premier clients and is currently developing a portal with a ticket tracking system inspired by Domino's pizza tracker. Her experience has been enriched through virtual engagement with her team via Slack and Zoom, and participation in intern social events. Shakeah advises future interns to embrace challenges, ask questions, and not fear failure, as growth comes from pushing boundaries.

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