Highlights from the Box State and Local (SLED) Government Virtual Summit
Blog post from Box
State and local agencies are increasingly adopting AI and automation to address the challenge of meeting citizens' demands for faster and more accessible services amid tight budget constraints and compliance requirements. At the recent SLED summit, leaders discussed how AI-driven automation and Intelligent Content Management (ICM) can help agencies reduce manual tasks, modernize workflows, and enhance service delivery. Box, a secure content management platform authorized under FedRAMP High, is at the forefront of this transformation by integrating AI capabilities with enterprise solutions like Salesforce and ServiceNow. Agencies such as the Texas DMV, Los Angeles County DPSS, and Santa Barbara County's Public Defender's Office have successfully implemented Box to streamline operations, improve data governance, and enhance collaboration. These efforts demonstrate the potential of AI to transform government services by converting unstructured data into actionable insights, thereby improving efficiency and responsiveness. As federal guidance supports AI adoption, agencies are eager to leverage these tools to meet growing digital demands while ensuring security and compliance.
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