Content + AI: Transforming intelligent workflows and user experiences

Box is redefining content management in the AI era by deeply integrating AI capabilities throughout its platform to enhance productivity and automate workflows. Launched in 2023, Box AI and Box AI Studio allow organizations to create and use AI agents tailored to their specific business needs, improving processes such as customer support and employee onboarding. New features include AI extract agents that automatically pull key details from documents and images, and multi-document querying that provides instant insights from selected files, eliminating time-consuming searches. Additionally, Box offers enhanced accessibility by expanding AI availability to various customer plans and introducing Box AI Units for transparent AI usage tracking. These innovations aim to transform content from a passive resource into an active source of knowledge, driving automated workflows and unlocking its full potential for businesses.

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