CASA of New York State reduces complexity with Box

Court Appointed Special Advocates of New York State (CASANYS) significantly enhanced its operations by partnering with Box Consulting for Good to leverage Intelligent Content Management, crucial for their modernization efforts amid disjointed processes and resource constraints. With Box's platform, CASANYS consolidated critical functions such as volunteer recruitment, training, background checks, and quality assurance into a streamlined system, improving efficiency and productivity. The partnership particularly focused on refining the state-wide grant management process, reducing the time and complexity associated with approvals and document handling, which in turn allows more focus on supporting foster children in family courts. Box’s workflows, such as Box Relay, facilitated faster access and communication among advocates, volunteers, and vendors, while also benefiting the board of directors with improved communication and quicker orientation. The collaboration led to enhanced reconciliation processes, easier team collaboration, and simplified volunteer training, ultimately allowing the organization to focus more on its core mission of advocating for abused and neglected children.

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